Professional Development

Intermediate Conflict Resolution and Mediation Skills

OCN Accredited Level: 3 Credits: 3

Course Aims:

• Understand the different responses to conflict
• Examine how behaviour contributes to conflict
• Enable people to work positively with diverse individuals and groups and deal more effectively
• Introduce participants to a mediation process
• Give participants practice in co-mediation
• Develop questioning techniques
• Help participants use a range of skills in mediation session
• Help participants recognise the appropriate use of a caucus in a mediation session
• Write a balanced agreement

Coures Objectives:

This course is designed to develop the skills of those who have completed our introductory course on Conflict Resolution and Mediation Skills. The content of this course is delivered through an experiential learning process which will include role-plays and reflective feedback by tutors and peers. The participants will be introduced to a facilitative mediation process that will focus on a six-stage model of mediation.

On successful completion of this course, participants can apply for a place on our Open College network accredited Conflict Resolution and Mediation Skills Advances Course.

Who is it for?

All sections of the Public and Voluntary Sector, Community Workers, Teachers and Youth Workers

For further information contact Peace and Reconciliation Group on 02871369206 or www.peaceprg.co.uk